We employ a wide range of usability methods to help clients make a useful and usable product.
During initial design, we conduct needs finding research, interview users in their work or home environment, establish user requirements, develop personas, perform competitive analysis and task analysis.
During implementation and testing, we help design the user interface and perform usability tests employing scenarios, mockups, paper and automated prototypes, and thinking aloud protocols.
During evaluation, we perform benchmark tests, usage logs, gather feedback through field observations and check for compliance with standards and guidelines.